Returns & Exchanges

At Ettinger, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.